1. Definitions and Interpretation
4. What Does This Policy Cover?
5. What information do we collect?
6. How we use your personal data
7. How and Where we store or transfer your Personal Data
11. How long do we keep your personal information
14. Accessing your Personal Data
16. Changes to this Privacy Policy
Stodebo Academy understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of customers and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
1. Definitions and Interpretation
In this Policy, the following terms shall have the following meanings:
- "Account" means an account required to access and/or use certain areas and features of Our Site;
- "Cookie" means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site;
- "Cookie Law" means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
- "Personal Data" means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and
- "We/Us/Our" means Stodebo Academy, Maynooth, Co. Kildare.
2. Information About Us
Stodebo Academy is a limited company registered in Ireland.
Registered address: Maynooth, Co. Kildare
Data Protection Officer: Ed Flynn
Email address: This email address is being protected from spambots. You need JavaScript enabled to view it.
Telephone number: +35316016446
3. What is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
4. What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them. Our use of cookies and other information-gathering technologies meets our obligations under the Privacy and Electronic Communications (EC Directive) Regulations 2003.
5. What information do we collect?
5.1 We collect the following personal (and non-personal) information:
5.1.1 your name;
5.1.2 your contact information including email address;
5.1.3 preferences, comments and reviews;
5.1.4 marketing information for newsletters and mailings;
5.1.5 address information for billing and delivery;
5.1.6 name of your company and its tax information (if applicable),
5.1.7 the IP address, the country, the User
5.1.8 Agent string of the browser you used when you signed up.
5.2 We use this information to create an order confirmation after successful payment of your order and to prove your country of origin as required under the EU VAT directives.
6. How we use your personal data
6.1 All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safe-guard your rights under the GDPR at all times. Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests:
6.1.1 to help us identify you and any accounts you hold with us;
6.1.2 administration and order processing;
6.1.3 to send you our newsletter;
6.1.4 administering our blog and monitoring of user comments;
6.1.5 marketing communication you have opted in to receive;
6.1.6 research, statistical analysis and behavioural analysis;
6.1.7 customer profiling and analysing your purchasing preferences;
6.1.8 marketing—see 'Marketing and opting out', below;
6.1.9 customising this Website and its content to your particular preferences;
6.1.10 to notify you of any changes to this Website, or to our services that may affect you;
6.1.11 improving our service;
6.1.12 ensuring correct use of the Website.
6.2 In the unlikely event that our business assets are ever sold to or purchased by another company (our data records are part of our business). You will receive notice of any such event and we will use our reasonable endeavours to ensure that the new combined entity will follow the practices disclosed in this Privacy Policy.
6.3 If requested by a regulatory or government authority investigating illegal activities whilst using the network.
7. How and Where we store or transfer your Personal Data
We store or transfer your personal data within the European Economic Area (the “EEA”). The EEA con-sists of all EU member states, plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under the Data Protection Legislation, GDPR, and/or to equivalent stand-ards by law.
Where we transfer your data to a third party based in the US, the data may be protected if they are part of the EU-US Privacy Shield. This requires that third party to provide data protection to standards similar levels of data protection to those in Europe.
We may sometimes contract with the following third parties to supply services:
| Recipient | Activity Carried Out | Location |
|---|---|---|
| Stodebo Academy | Process orders Process contact information (Personal Information) |
European Union |
| DHL | Product delivery (Personal Information) | European Union |
| Braintree | Payment Gateway (Processor) | United States |
| Analytics Services (anonymous) | United States | |
| Analytics Services (anonymous) | United States | |
| Analytics Services (anonymous) | United States | |
| Analytics Services (anonymous) | United States | |
| YouTube | Analytics Services (anonymous) | United States |
| Analytics Services (anonymous) | United States |
8. Marketing and opting out
We will only contact you by email about products, services and promotions if you have asked us to do so. If you have changed your mind and would prefer us not to contact you, then you can opt out at any time.
9. Keeping your data secure
9.1 We will use technical and organisational measures to safeguard your personal data, for example:
9.1.1 access to your account is controlled by a password and username that are unique to you.
9.1.2 we store your personal data on secure servers.
9.2 While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.
9.3 Your personal information may be transferred to third countries (countries outside the European Union) in some cases, such as payments made through a payment processing company outside the EU, or providing support to you from our third-country partners, or whenever required by law, or if you have explicitly agreed. All Processors are required to comply with the EU data protection rules and provide appropriate assurances regarding the management of your personal information in accordance with Article 46 of the GDPR.
10. Links to other websites
10.1 Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.
10.2 You should exercise caution and look at the privacy statement applicable to the website in question. The Providers are bound by the same legislation as us, and specifically must comply with the General Data Protection Regulation (GDPR).
11. How long do we keep your personal information
11.1 We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):
| Type of Data | How Long we keep It |
|---|---|
| Identity Information including name | Twelve months from last order or until you ask us to remove it |
| Contact information including address, email address, telephone number. | Twelve months from last order or until you ask us to remove it. |
| Business information including business name, address, business contact information, invoice numbers, contact name. | Twelve months from last order or until you ask us to remove it |
| Transactional information (anonymised information for statistical and auditing purposes is kept), purchase dates, products purchased | Up to ten years |
12. Monitoring
We may monitor and record communications with you (such as emails) for the purpose of quality assurance, training, fraud prevention and compliance.
13. Your rights
13.1 Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
- The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 15.
- The right to access the personal data we hold about you.
- The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us to find out more.
- The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us to find out more.
- The right to restrict (i.e. prevent) the processing of your personal data.
- The right to object to us using your personal data for a particular purpose or purposes.
- The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
- The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
14. Accessing your Personal Data
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made by following the link https://www.stodebo-academy.com/personal-data-request. We have made it easy to request access to the information we hold about you.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within one month (30 days) of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
15. Contacting Us
We welcome your feedback and questions. If you wish to contact us, please click here.
16. Changes to this Privacy Policy
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection. Any changes will be highlighted at the top of this page.